DENTALSWAY LLC DBA Modern Medical Marketing

Terms and Conditions

Terms and Conditions
Effective Date: 02-01-2026

Welcome to Modern Medical Marketing, accessible from https://modernmedicalmarketing.com.

These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website or using any of our services, you agree to accept and comply with these Terms. If you do not agree, please do not use our website or services.

These Terms apply only to online activities and are valid for visitors and clients using our website and services. They do not apply to offline interactions unless explicitly stated.

1. Services Overview

Modern Medical Marketing provides marketing, automation, and growth systems for healthcare providers, including but not limited to:

Doctors

Dentists

Clinics

Hospitals

Medical tourism businesses

Our services may include:

Paid advertising (Meta, TikTok, etc.)

CRM setup and automation

AI voice and chat systems

Lead generation systems

Appointment booking solutions

Website and funnel development

We provide done-for-you and/or consulting services, depending on the package selected.

2. Eligibility

By using our services, you confirm that:

You are at least 18 years old

You are authorized to represent your business or organization

All information you provide is accurate and complete

3. User Responsibilities

By using our services, you agree to:

Provide accurate and up-to-date information

Maintain the confidentiality of your accounts and login credentials

Use our services only for lawful purposes

Comply with all applicable laws and regulations, including healthcare and advertising laws

You are solely responsible for your business operations, patient interactions, and compliance with local regulations.

4. Payments & Fees

All services are provided on a paid basis unless otherwise stated.

Fees, pricing, and billing terms will be outlined in your agreement or invoice

Payments may be one-time, recurring, or subscription-based

Payments are due as agreed at the time of purchase

No Refund Policy (if applicable – adjust if needed)

All payments are non-refundable unless otherwise stated in writing.

Failure to complete payments may result in suspension or termination of services.

5. Results Disclaimer

Modern Medical Marketing provides marketing and automation services designed to improve business performance.

However, we do not guarantee specific results, including but not limited to:

Number of leads

Appointment bookings

Revenue increases

Return on ad spend

Results depend on multiple factors including your market, offer, competition, and internal operations.

6. Healthcare & Compliance Disclaimer

We provide marketing and business services only.

We are not a healthcare provider

We do not provide medical advice, diagnosis, or treatment

We do not manage patient care

Clients are fully responsible for complying with:

Healthcare regulations

Data protection laws (HIPAA, GDPR, etc. if applicable)

Advertising compliance rules

7. Third-Party Services

Our services may integrate with third-party platforms, including but not limited to:

Meta (Facebook, Instagram)

TikTok

CRM systems

Payment processors

Scheduling tools

We are not responsible for the performance, policies, or changes made by these third-party platforms.

8. Intellectual Property

All content, systems, strategies, and materials provided by Modern Medical Marketing remain our intellectual property unless otherwise agreed in writing.

You may not:

Copy, reproduce, or resell our systems

Reverse engineer our processes

Share proprietary materials without permission

9. Limitation of Liability

To the maximum extent permitted by law:

Modern Medical Marketing shall not be liable for any indirect, incidental, or consequential damages, including:

Loss of revenue

Loss of business

Data loss

Advertising account issues

Platform bans or restrictions

All services are provided “as is” without warranties of any kind.

10. Termination

We reserve the right to suspend or terminate services if:

You violate these Terms

Payments are not made

Misuse or abuse of services occurs

You may also terminate services according to the terms outlined in your agreement.

11. Modifications to Terms

We may update these Terms and Conditions at any time.

Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, depending on your business registration and jurisdiction.

Carriers are not liable for delayed or undelivered messages.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

DENTALSWAY LLC DBA Modern Medical Marketing
📧 Email: [email protected]
🌐 Website: https://modernmedicalmarketing.com

Frequently Asked Questions

1.What is Modern Medical Marketing?

Modern Medical Marketing is a full-service growth partner for healthcare providers. We help doctors, dentists, clinics, and hospitals grow faster and more predictably by building fully integrated patient acquisition and sales systems. Our services include Meta & TikTok ads, AI-powered CRM, AI voice and chat agents, 24/7 lead capture, call center outsourcing, sales training, business consulting, and complete marketing infrastructure setup.

2. How is Modern Medical Marketing different from a regular marketing agency?

Unlike traditional agencies that manage isolated campaigns, we build end-to-end growth systems. Every lead is captured, nurtured, and converted into appointments automatically. Our platform combines AI tools, call center support, and marketing campaigns in a single scalable system — giving you predictable results with minimal stress.

3. What is an AI Receptionist / AI Voice Agent?

Our AI Receptionist and Voice Agents are intelligent digital assistants that handle patient communication across channels like WhatsApp, Instagram, Facebook Messenger, and phone calls. They can answer questions, schedule appointments, send reminders, follow up, and escalate complex cases to your staff — 24/7.

4. Can I customize the AI for my clinic’s workflows?

Yes. You can tailor the AI to match your office workflow, tone of voice, FAQs, appointment types, and insurance handling. You can also define escalation rules, fallback paths, and custom automation sequences for follow-ups, reminders, or post-treatment messages.

5. We already have a front desk team. Why use AI?

Think of it as your 24/7 backup team. The AI handles repetitive tasks like overflow calls, appointment scheduling, cancellations, FAQs, and insurance verification. Your team can then focus on patients in the chair rather than answering calls or messages.

6. Can the AI handle multiple locations or brands?

Absolutely. Our system is fully scalable and supports multiple locations with separate workflows, teams, and dashboards — all managed from a single interface.

7. Does the AI handle spam or robocalls?

Yes. Our AI includes spam detection and filters for voicemail bots, robocalls, and unwanted contacts, saving your practice time and call minutes.

8. How quickly can we set up the system?

You can go live in as little as 30 minutes for basic AI and CRM tools. Full onboarding for ads, call center integration, and sales systems typically takes 2–3 weeks, depending on your practice’s needs.

9. Can the AI make phone calls or send messages in the doctor’s voice?

Yes. Our AI can use natural-sounding voices or clone your voice using advanced AI technology for a personal touch, across multiple languages if needed.

10. What services does Modern Medical Marketing provide besides AI?

We offer a complete healthcare growth stack, including:

Targeted Meta & TikTok Ads

AI-powered CRM

Social media content and management

Website design & lead capture

Sales funnel setup

Business development and sales training

Outsourced call center agents (English-speaking, Philippines)

11. Is Modern Medical Marketing HIPAA-compliant?

Yes. All AI communication, call center systems, and lead capture processes are designed to protect patient data and comply with HIPAA regulations.

12. Can we track ROI and leads from your system?

Absolutely. Our platform tracks every lead, message, and call across channels, showing you which campaigns, ads, or systems are generating booked appointments and revenue.

13. What if the AI gives the wrong response?

You’re in full control. You can define tone, language rules, and escalation paths. Unclear or off-brand queries can be automatically escalated to your live staff.

14. Who is Modern Medical Marketing best suited for?

Our system is ideal for private practices, multi-location clinics, hospitals, dental networks, and medical tourism providers who want fewer missed leads, higher patient conversion, and scalable growth.

15. What kind of support and onboarding do you provide?

Every client receives full onboarding, tutorials, and a dedicated representative. Our support system handles technical questions, optimization guidance, and ongoing consultation to ensure your growth system runs smoothly.

18. Can the system scale as our practice grows?

Definitely. Whether you have 1 location or 20+, our platform handles thousands of leads per day without loss of efficiency or responsiveness.

Want to work with us and Don’t see your industry?

Contact us to find out if our agency is a good fit for your business needs.

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